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this is how your resume should look

This Is How Your Resume Should Look

If your resume looks as boring as this guy, you’re doing it right.

All the usual cliches apply: “Don’t judge a book by its cover” — “Looks can be deceiving” — “Trust not too much to appearances”. Your resume is not supposed to be eye candy. It is supposed to be an informational document. When all is said and done, this is how your resume should look…

Have you seen these new “modern” resumes? If you’ve been looking online for resume help, you probably have. This is generally what they look like:

The modern resume is certainly more interesting to look at than the boring old traditional resume, but guess what?

Recruiters, hiring managers, and ATSs hate them

Here’s what you need to know about these so-called modern resumes — they’re crap. Employers and recruiters hate this resume format and, far, far more importantly, ATSs don’t understand it.

ATSs are easily confused. Blocks, shapes, symbols, and columns make it hard for ATSs to parse the information they’re looking for.

The ATS’s job is to convert resume documents to text-only files so it can pick out keywords. Having to scan through too many design elements confuses the ATS and it won’t put in the effort to figure out what’s going on. It will simply pass right on by and all of your pretty design touches will never be seen by a human, along with none of the rest of your resume.

Modern resumes have about a 1% chance of making it past an ATS and landing in front of human eyeballs. Even then, a modern resume will get only a quick skim (less than the usual 6 seconds) before getting rejected. Why?

Because it takes only a glance for any recruiter or hiring manager to recognize the absence of anything of value in these “creative” resume documents.

Recruiters top 3 complaints about modern resumes

  1. Huge lack of information. Modern resumes don’t contain enough meaningful and relevant information. At a glance, a trained eye notices immediately when there is too little information.
  2. Waste of space. Whether horizontal or vertical, colored areas are a big waste of prime real estate. This will become obvious when you compare these modern resume formats to the sensible chronological resume format (coming up).
  3. Useless and distracting graphics and columns. Colored blocks, symbols, icons, and sliders provide ZERO information and disrupt the reader’s normal way of reading. The two-column layout goes against nature and causes confusion for both the human reader and the ATS.

Here’s what you should never include in your resume:

  • Tables, Columns, and Text boxes
  • Logos, Images, Graphics, and Symbols

The resume format recruiters, hiring managers, and ATSs love

The Chronological Resume Format. It’s the one most employers and recruiters want to see, and it’s the one that makes the ATS’s job more efficient.

Since there is an estimated 86% chance your resume will be scanned by an ATS, you’ll want to be sure to do everything humanly possible to make the ATS’s job more efficient. Here is a beautiful example of a Chronological Resume. This how your resume should look.

Notice this is a two-page resume. There’s a lot of back and forth out there about two pages versus one page, but here’s the truth of it. Recruiters and hiring managers are perfectly happy with two-page resumes as long as the information contained in the pages is relevant, meaningful, and useful to them.

Recruiters have no time for distractions or guesswork

The first crucially-important thing a recruiter or hiring manager will notice about the chronological resume is the clean and simple layout with efficient use of space. They like clean and simple — it allows the eyes to flow naturally from left to right across the page absorbing the information given. There are no distractions or confusion about where to look next — nothing to avert the eye from the important information, and information is all the recruiter is looking for.

The next thing they’ll love is that the resume goes immediately into work history. This is the beauty of the chronological format and recruiters love it.

They are not interested in lists of bullet points or clumps of colored blocks containing the applicants claims of Key Skills or Core Competencies. Nor are they interested in your Resume Objective.

Never put an objective statement on your resume! No one cares about your objective. Employers and recruiters care only about their own objective, which is to find a qualified employee. The way they do that is to disseminate the meaningful and relevant information contained in the resumes they read.

Other resume formats recruiters don’t like

You’ve probably heard of the Functional and the Hybrid resume formats.

In each of these formats, skills and accomplishments are placed before work history. Recruiters and hiring managers hate the Functional format and barely tolerate the Hybrid format.

The second they see Key Skills, Accomplishments, and Core Competencies highlighted at the top of the resume, they know the work experience will be lacking.

The purpose of the Functional and Hybrid resume formats is to de-emphasize the fact an applicant’s work history is less than impressive. Recruiters and hiring managers know that, and aren’t inclined to waste time reading Functional and Hybrid resumes.

However, when a job posting clearly lists the qualifications applicants must have to apply for the job, I often do a little spin of the Hybrid resume format . If you follow my lead, this is how your resume should look:

Qualifications aren’t like skills and competencies, which are little more than the applicant’s own personal claims. Qualifications are verifiable.

Qualifications are earned through education, training, certification, and in some cases, experience. Qualifications are important to the employer, so rather than go directly into work experience, I like to quickly and briefly list an applicant’s relevant qualifications.

This is meaningful information that shows the employer — bang! — this applicant is qualified for the job. They appreciate that.

Circles and bars don’t describe skills

Recruiters and hiring managers do not buy into this crap. In the modern resume, these kinds of sliders and symbols are meaningless.

By whose standard is the applicant “grading” their skills? If an applicant is truly excellent at something, they should be able to describe how they came to be excellent in that skill by describing work experiences wherein they used and cultivated that skill. That’s what recruiters and employers want to see — proof! Not colored bars, stars, symbols, and ridiculous, unsupported claims of excellence.

Useless waste of prime real estate

One of the worst things about modern resumes is that they waste space. Have you heard the term, Above the Fold?

It refers to information that is provided in the top one-third of the resume. It originated in the newspaper industry and means: give readers the scintillating information above the fold of the newspaper. The idea is to catch their attention and entice them to purchase the newspaper and “read all about it”.

It’s the same idea with resumes. Even though resumes are read largely online, the reader has to be enticed to scroll. Top-load your important information, which by the way, is not your name, contact info, and career objective. Just look at this massive waste of prime real estate above the fold.

Although your name and contact info does belong at the very top of your resume, it does not have to be 24 point font nor listed line-by-line. I see a lot of this (below), which is an incredible waste of space. Don’t do this:

The top one-third of your resume should look something like this

To entice the reader to scroll, this is how your resume should look. Your name and contact info goes on one line. That’s it. Name, city, email, LinkedIn, phone. There’s no need to give your street address — you can throw in your postal code if you think it matters to the employer to know what part of the city you live in.

Always put your phone number last on the line. Recruiters tell me all the time how they wish all job applicants would do this.

Recruiters are insanely busy people. They don’t have time to hunt through your contact info looking for your phone number. I even bold the phone number so it stands out. Your phone number is the most important information on your contact line.

Whether or not you have (or should have) a LinkedIn profile depends on your occupation and sometimes on your location. Some employers in some industries in some (smaller) towns don’t care about LinkedIn profiles. But rest assured, recruiters do, no matter the town or industry.

Recruiters will look you up on LinkedIn and here’s an important tip: it’s better not to have a LinkedIn profile at all than to have an outdated profile that doesn’t match the resumes you’re sending out.

1995 called — it wants its Objective Statement back

Time marches on. Things change. An Objective Statement has no place on today’s resume. Recruiters and hiring managers are looking for information about applicants’ suitability for the job they are applying for. No one gives a fiddler’s fart about what you want to do. They care about what you’ve done and what you can do for them. Give them a brief, fact-based Professional Profile that is relevant to the job posting.

The Professional Profile is a great place to use a couple of keywords from the job posting. ATSs don’t care how keywords are used in a resume, but humans do. Pop a few in your cover letter, a couple in your Profile, and the rest in your work descriptions.

Accomplishments beat “numbers” every time

Almost every blog out there that gives resume-writing advice says you must use numbers. It’s B.S.

If you’ve got meaningful numbers, by all means use them. If you don’t have numbers, don’t sweat it. There is far too much emphasis placed on this number thing.

Numbers matter in sales and certain other occupations where an applicant’s success is typically quantified by mere numbers. But not everyone has numbers and not every employer cares about numbers.

Big-time resume-writing expert, Kamara Toffolosays:

“As a resume writer, I’m always looking for ways to quantify the results my clients have created in their careers. But slapping a number on an accomplishment just to quantify it doesn’t suddenly make it more relevant and powerful. The use of a number needs to make sense, and often, it doesn’t. There are many situations where you can’t quantify an accomplishment, and some cases where you shouldn’t even try.“

Your resume is not an art project

Getting back to the overall appearance of the modern resume versus the traditional (sensible) chronological resume, what do you think?

The modern resume may be more interesting to look at, but what does it matter? This resume format goes against everything we know about appeasing the ATS.

Therefore, human eyeballs are unlikely to ever see it. Even when resumes are not subjected to an ATS but instead go to an email address, no one is impressed with these “creative-type” resumes.

Recruiters and hiring managers simply don’t like the modern resume, particularly with its Skills “grading” metric that is completely meaningless. Dots and bars indicating an applicant’s personal claim of excellence or inter-mediocrity is utterly useless and unimpressive. It tells the hiring manager nothing.

Plain white paper containing lots of useful, meaningful, and relevant information is the way to go. Plain and simple — this is how your resume should look. No bells ‘n whistles. Your resume is not an art project.

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terri at resumepro

Terri is an expert resume-writer and a pretty good job coach. During her 30 years in the conventional work force, Terri was fired from 11 jobs, got laid off from 2 jobs, quit 3 jobs, sued 1 employer (successfully), made another cry, and wrote over 100 resumes for herself alone! Since embracing the good old “take this job and shove it” attitude, Terri decided to put all of her shitty “workin’ for the man” experiences and life-lessons to good use, and thus was born www.goresumepro.ca/blog. Enjoy!

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Why Resume Formatting is So Important & How To Do it Right

Before the advent of ATSs, most job-seekers’ greatest digital challenge was whether to email their resume as a Word document or as a PDF. Since the wide-spread institution of ATSs, things have changed.

Nowadays, almost every resume shot-off into cyberspace goes straight into an ATS, making our digital challenges in resume-writing a little more complex than choosing the best document format. ATSs, unlike humans who might opt to struggle through mosaic formatting to get to (hopefully) the good stuff, are unforgiving. Ultimately, we are at the mercy of a robot about as sophisticated as R2-D2.

A couple of weeks ago, I discussed this relatively new phenomenon known as the Applicant Tracking System (ATS), which by the way, is here to stay. ATS technology is rapidly becoming the convention in resume-screening and applicant-selecting among recruiters, hiring managers, and HR departments.

In my earlier article, I described (briefly) what an ATS is and how to make it love your resume. I focused on explaining why it’s so important to use the keywords and phrases from the job posting in your resume.

To help you out with that, I gave you the link to a very useful tool over at Jobscan. Today, I share with you another equally-important method for making sure your resumes are ATS-friendly. That method is proper formatting, and it is far more important to an ATS than you might realize.

What is Resume Formatting, Really?

The resume format is, essentially, the layout and features you incorporate into your document. Put another way, the resume format is what you’re left with when you remove all of the words from the page.

When you remove all of the words, what are you left with? Could be lines, bullets, shaded boxes, tables, dashes, vertical bars (or pipes), etc. Word processors offer lots of fun and creative styling tools you can use to fancy-up your resume. But, a word of caution.

ATSs aren’t impressed by fancy style. In fact, ATSs are confused by too many creative touches, and when an ATS gets confused, it eliminates the source.

Here’s the rule of thumb for ATS-friendly (and human-eyeball-friendly) resumes: keep it clean and simple.

While a touch of subtle creativity may be visually appealing to human eyeballs, the trick is to get your resume past the ATS. The humans will never see your unique styling if the ATS vaporizes your resume out of utter confusion.

In your resume-writing approach, always remember you are writing for the ATS first. Keep it clean and simple with ample white space. The white space is for the humans, because, believe it or not, even in 2020, interviewers print resumes and make notes on them, so indulge them by leaving room.

The best way to illustrate “clean and simple” is by illustration. And by the way, I’m talking about Traditional resumes, not Creative resumes for those in graphic design, website development, media/publishing/advertising, performing arts, etc.

Okay, here is the illustration contrasting the difference between “clean and simple” and too creative for the ATS to deal with.

Your Resume Is Not an Art Project

Job-seekers can find endless templates like the one above (left), offered online to help the masses create so-called modern resumes. But be aware, these templates are not ATS-friendly.

What the designers of these templates fail to appreciate are the ATS’s limitations. ATSs have a hard time parsing the critical information they are programmed to look for if the resume’s formatting is too complex.

Crazy bullets and icons, bars and shaded boxes, and especially tables, interfere with the ATS’s keyword search. Unlike a human who can look past the complex formatting, the ATS will simply become confused and vaporize these “artsy” resumes.

ATSs like “clean and simple” because it makes their keyword search easy and efficient. ATSs scan resumes, “parse” or pull out information, and rearrange the resume into a digital candidate profile.

But, ATS aren’t sophisticated enough to recognize, distinguish, and interpret some of the formatting features they come across. They are known to miss important information when the formatting is too “creative”. So, at the risk of sounding like a broken record – clean and simple is the way to go.

How to Format Your Resume for the ATS

Use ATS-friendly font. Times New Roman and Arial are ATS’s favourite, but they’re okay with these as well:

  • Cambria
  • Verdana
  • Trebuchet
  • Garamound
  • Calibri

Use one font consistently throughout your resume. Using different fonts isn’t necessary to make your Section Titles stand out. Bold and “ALL CAPS” your Section Titles, such as PROFILE, WORK EXPERIENCE, EDUCATION, and, you can slightly increase the font size as well (but I don’t think even that is necessary).

Use 10, 10.5, or 11 point font. When you are trying to keep your resume to one page, experiment with fonts and sizes. Cambria 10.5 will fit better than Times New Roman 10.5. Never go above 11, except for Section Titles. There, you can bump it up to 12, but keep the body of text to 10.5 or 11. I always recommend 10.5 for the body.

Use whole words ahead of acronyms. For example, spell out Licensed Practical Nurse and follow it with (LPN). A human will enter keywords into the ATS to search out viable candidates, often using the “spelled out” version of what they’re looking for. The ATS won’t necessarily know LPN is the same as Licensed Practical Nurse, and may not return resumes containing acronyms only.

Use round bullets exclusively. ATSs have a hard time parsing stars, diamonds, check marks, and icons. Don’t challenge it with fancy bullets – it won’t put in the effort.

Use sentences to describe your skills, not bulleted tables. ATSs have a hard time parsing information contained in a table. In the digital rearranging process, this info gets all messed up and becomes unsearchable by the humans. Anyway, you should be describing your skills in your work accomplishments, not in short bullet points. Tables like this one are friendly to neither the ATS nor to the humans.



Use spelled-out dates complete with months
. I get pushback on this one, but my recommendation is supported by the Recruiters I’m in constant touch with. Jobscan’s ATS research says 03/2020 can readily be parsed by ATSs, so that’s all good. But, humans prefer January 2010 to March 2015 instead of 01/2010 – 03/2015. ATSs read the months spelled-out as well, so use spelled-out words to make your resume both ATS-friendly and human eyeball-friendly.

Use your word processor’s “red flags” to correct spacing issues. ATSs aren’t sophisticated enough to figure out you accidentally put an extra space in one (or more) of your critical keywords. If you put an extra space in a multi-keyword, like “safety coordinator”, the ATS won’t recognize it, and that critical keyword gets omitted from your digital profile. The humans will never know you have experience as a safety coordinator. Most word processors will show a squiggly line indicating an extra space, so pay attention when you see them.

Use an appropriate file name. Not all ATSs are created equally. Some will pick up on keywords in the file name, and some won’t. But the file name is important to the humans, and, with the ATS, it’s better to be safe than sorry. Name your file with your name and the position: John Doe Safety Supervisor.docx.

Writing hundreds upon hundreds of resumes, day-in and day-out for years, I’ll admit I get bored with the “clean and simple” resume format. Years ago I did a creative resume for an ad-copy position and had a blast with it. It was fun, it turned out great, and it got the client the interview.

But, I know “clean and simple” works for traditional resumes that have to get past the ATSs, so I stick with it.

Why not grab your FREE copy of HOW TO WRITE A KILLER RESUME! to get access to the Resume Format Template that ATSs love!

 

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terri at resumepro

Terri is an expert resume-writer and a pretty good job coach. During her 30 years in the conventional work force, Terri was fired from 11 jobs, got laid off from 2 jobs, quit 3 jobs, sued 1 employer (successfully), made another cry, and wrote over 100 resumes for herself alone! Since embracing the good old “take this job and shove it” attitude, Terri decided to put all of her shitty “workin’ for the man” experiences and life-lessons to good use, and thus was born www.goresumepro.ca/blog. Enjoy!

ATS (Applicant Tracking System). What It Is and How to Make it Love Your Resume

An applicant tracking system is an electronic resume-screening program that companies use to scan, screen, and filter resumes.

One of an ATS’s main functions is to reduce the number of resumes the humans must eventually read. ATS’s are used by all large corporations like Tim Horton’s, Walmart, and McLeans, most big companies like Stuart Olsen, Kal Tire, CNRL, all Government agencies, all School Boards, City Departments, some Towns and Municipalities, City Police, RCMP, Banks, and on and on. Even smaller companies with large employee-turnaround, like small construction-trades companies, use an ATS.

Applicant Tracking Systems save companies tens of thousands of dollars a year in recruitment/acquisition costs, and even smaller companies recognize the long-term value of these systems. ATSs do far more than just weed out undesirables—they manage the entire recruitment process from resume-screening to managing the paperwork on a new hire. So, it’s not surprising to learn that perhaps your neighborhood mechanic shop uses an applicant tracking system.

Some companies, particularly those who get a lot of walk-ins (restaurants, retail stores, small trade shops), prefer to use an ATS to ensure their hiring practices are fair. While applicant tracking systems are highly customized to suit the specific requirements of each business, they also are neutral. An ATS doesn’t know you may be the receptionist’s cousin or the foreman’s nephew so if you do get selected for an interview, no one could claim it was because you got preferential consideration, causing all kinds of nightmares for the business.

For an in-depth understanding of what an ATS is and what it does, check out Jobscan’s comprehensive article. Jobscan is, in my opinion, the most reliable source of overall job-search information on the world-wide-web.

So, how do you get an ATS to love your resume?

The best way to make an ATS love your resume is to make sure it shows how you are qualified for the position you are applying for. No sense applying for a job you have no, or few, qualifications for.

People argue with me all the time saying there is nothing wrong with dropping off a generic resume because you never know when you might be in the right place at the right time. I don’t argue because that’s true. There are no hard and fast rules about how to apply for a job and there are as many ways to do it as there are jobs to be had.

But if you are committed to an aggressive job search with the intent of getting a job fast, do yourself a favour and at least use job postings to help you customize your generic resume with keywords and phrases.

Getting back to Applicant Tracking Systems, they score your resume based on how well the information in it matches the job requirements. This is how the ATS determines if you are qualified for the position. It’s all about being qualified.

The fact that 98% of Job Applicants are Unqualified is precisely why an average of 76.5% of companies use ATSs.

While ATSs scan resumes for the keywords and key phrases used in the job posting, they also recognize when those keywords and phrases have merely been regurgitated into a resume.

A resume that matches too closely (that is, a 90 % or higher match) may actually be flagged by the ATS and ultimately disqualified. You’ll have to put some work into incorporating the job posting’s keywords and phrases into your resume organically, using those you truthfully can, but being sure not to overuse them.

Jobscan has a great tool for checking your resume’s keyword and phrases. It gives you a percentage rating, which will tell you if you should revise your resume to either increase or decrease the frequency of keywords and phrases.

ATSs are only the frontline screener

At the top of this post, I mentioned that an ATS is used to filter out unsuitable resumes. But what if you are well-suited to the job you’ve applied for and still didn’t get a call for an interview? In that case, it may be that you had enough keywords and phrases in your resume to get past the ATS, but not the right information to impress a human.

Ultimately, it is a human being who decides who to call in for an interview, so while you need to make sure your resume is ATS-friendly, you must also ensure it will appeal to a human being.

This is where describing your accomplishments is so critical. Click here for some help with that.

Why not grab your FREE copy of HOW TO WRITE A KILLER RESUME! to learn how to use keywords and phrases effectively? It contains a ton of examples to help you really see how this keyword thing works.

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terri at resumepro

Terri is an expert resume-writer and a pretty good job coach. During her 30 years in the conventional work force, Terri was fired from 11 jobs, got laid off from 2 jobs, quit 3 jobs, sued 1 employer (successfully), made another cry, and wrote over 100 resumes for herself alone! Since embracing the good old “take this job and shove it” attitude, Terri decided to put all of her shitty “workin’ for the man” experiences and life-lessons to good use, and thus was born www.goresumepro.ca/blog. Enjoy!

man staring at phone

Why Don’t You Hear From Companies You Sent Your Resume To?

Until a year ago, I thought it was pretty cool that people could sit at home and fire off resumes en mass – three or four a day – through LinkedIn, Indeed, and any of the dozens of other online job boards. Three or four resumes a day? Not a bad day’s work.

But what happens to those resumes once they’re out there in cyber job–search land? Where do they go? For many, it seems as if they’ve rocketed their resumes into outer space, never to be seen or heard from again. Well, guess what? It’s true – they did rocket their resumes into outer space. It’s a place called “the black hole”. The black hole is where resumes go to get vaporized.

So let’s break this down. What really happens to your resumes once you hit that big blue APPLY button?

Your resume gets sucked into a computer program called an ATS. The last time I checked, reports said, collectively/on average, that about 76.5% of companies worldwide use an ATS. ATS stands for Applicant Tracking System (click to learn more).

It is a digital system that filters through thousands of resumes to find only the best matches to the position the employer advertised. It then deposits those resumes into an “in-tray” for humans to read. So, how does the ATS determine which resumes are the best matches? Well. It does that by picking the ones that meet the criteria programmed into the ATS by a human. That criteria can be quite complex, but in most cases, it is fairly standard, such as:

  • Select resumes containing enough, but not too many, of the keywords and phrases used in the employer’s job posting
  • Select resumes that are no more than two pages and are nicely formatted with simple, round bullets, consistent font and font size, and lots, but not too much, white space
  • Select resumes with no spelling mistakes or glaring grammatical errors. (ATS aren’t smart enough to recognize most grammatical screw-ups, but they will notice something like, “I done that” and “I don’t got”).

A human can program the ATS with any number of criteria, but the above three are the absolute, universal minimum. So, as you can see, ATSs aren’t hard to please, and when you give it what it wants, there’s a good chance the ATS will direct your resume into a human’s in-tray.

So, if you don’t hear from any of the companies you’ve fired-off resumes to, it’s likely because the ATS didn’t like your resume, didn’t direct it to human’s inbox, and ultimately vaporized it. No one at the company is even aware you applied for the position, and that’s why you never heard back from any of the companies you sent resumes to.

Here’s what you have to keep in mind when you’re writing and sending out resumes. You’re not the only one doing that. The reason companies use ATSs is because they receive hundreds of resumes for a single position they’ve advertised. If that’s hard to wrap your head around, think of big companies like Google, CNRL, PCL, and AHS. Each of those companies receives sometimes thousands of resumes from around the world for a single job posting.

So, yeah, you’re not alone in this game. You have a ton of competition, much of it writing very well-optimized resumes that do get past the ATSs and in front of human eyeballs.

Here’s something else to keep in mind. Even when you think you’re sending your resume to a small, local company, there’s a very good chance your resume is getting sucked into an ATS at a recruiting agency. Companies who don’t use their own ATS often use recruiting agencies to screen applicants, so, no matter what, your resume is subject to an ATS.

Sometimes, when you send your resume to an email address that was provided in the job posting, it will go directly to a human, but not always. Sometimes, the human will upload your resume into some kind of ATS, so no matter how you slice it, your resume is almost always going to be screened by a robot.

So, Why Don’t You Hear Back From Companies You Sent Your Resume To? It’s Because Your Resume Didn’t Make it Past the ATS.

Off the top, I said, “Until a year ago, I thought it was cool that people could sit at home and fire off resumes en masse…”. I don’t think that’s so cool anymore, because once you hit that APPLY button, you’re done.

Your job-search begins and ends with a click of a mouse. You click on the job posting, read it, write your resume for that position, click the APPLY button, then that’s it–you’re done–that’s as far as you go in the game.

You become one among hundreds or thousands, and there is no opportunity for you to pick up the phone after a few days to ask if your resume was received. Back in the day, that’s how it was done. You called up whoever you sent your resume to and said, “Hi, This is Joe Brown. I sent in my resume last Monday and just want to follow up to make sure it was received” …or some such thing. But nowadays, who ya gonna call? A resume-vaporizing robot?

So people, if you want to hear from the companies you’re sending resumes to you need to start writing your resumes for ATSs. Grab this little e-Book I wrote for you. I wrote the entire book based on my “write for the employer–not for you” philosophy.

It’s the only way to write your resume. Writing for the employer is writing for the ATS because, after all, it’s the employer who programmed the ATS’s screening criteria.

So here you go. Get HOW TO WRITE A KILLER RESUME! I will bet you, you will start to hear from the companies you send resumes to.


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terri at resumepro

Terri is an expert resume-writer and a pretty good job coach. During her 30 years in the conventional work force, Terri was fired from 11 jobs, got laid off from 2 jobs, quit 3 jobs, sued 1 employer (successfully), made another cry, and wrote over 100 resumes for herself alone! Since embracing the good old “take this job and shove it” attitude, Terri decided to put all of her shitty “workin’ for the man” experiences and life-lessons to good use, and thus was born www.goresumepro.ca/blog. Enjoy!